If your name has been changed, whether it be your given name or surname, please be sure to notify the Registrar with this change so we can ensure that your mail is properly received and sorted.Ĭash and gift cards should never be sent through the mail, especially if done so without a tracking number. To view the correct name on file, please visit your Housing Online Portal through the Student Hub and click, “Mailbox and Mail Forwarding Information” the name listed in this portal is the name listed on file for you in the mailroom.įor example, mail addressed to “Skip Somebody” may not be accepted if Housing and Residential Life has them listed as “Richard Somebody”. Our database searches for and recognizes the name that is on file with Housing and Residential Life. Also, please let us know if you are expecting something that might have been sent to you under your parents name by mistake. If you still have questions you can reach our RevolutionParts technical support team by emailing or call 48.Different spellings or nicknames may be rejected by our computerized system and the mail will be returned to sender, so be sure your family, friends and business contacts do not use nicknames in your address. You will need to make sure that all weight ranges are covered. Also, make sure that you order weight falls within your method parameters. Make sure you have enable the state or country under your real-time method that you customer is looking to ship to. ![]() Make sure to check your shipping configuration and see if you have valid options to send to your customer address. Orders that exceed the above restrictions will default to that method. If you have the custom oversized shipping method enabled. Length is the measurement of the longest dimension and girth is the distance around the thickest part (perpendicular to the length). USPS: Except for Standard Post and Parcel Select, no mail piece may measure more than 108 inches in length and girth combined. Large Packages are subject to a minimum billable weight of 90 pounds in addition to the Large Package Surcharge. UPS: UPS package when its length plus girth combined exceeds 130 inches, but does not exceed the maximum UPS size of 165 inches. Weight guidelines: Individual packages can weigh up to 150 lbs. General guidelines for the top shipping carriers are below.įedex: Maximum size is 108 inches in length and 165 inches in length and girth. Make sure that the product weights and dimensions are not exceeding the real-time methods you have available. Order/Part dimensions exceed carrier restrictions The links below will tell you what options are available to your customer's address. Each site will provide the methods that ship to your customer address. You can check what shipping options are available to send to your customer's address by entering the shipping destination into the carrier’s website. If no available shipping options will ship to your customer's address shipping will be undefined. ![]() The shipping options that you have available on your site may not ship to your customer's address. No Valid shipping options for the order of address: Country, Zip code, State/Province and Street Address are required any blank or incorrectly entered fields may return undefined shipping. Make sure that international address are formatted in the correct fields. Some international address examples are below: A customer must format their address in the fields provided to return a valid shipping option. International postal address can sometimes be formatted differently than a standard US postal address. This will typically occur for international orders. This is a fast and easy way to see if the address above entered is in fact a real address. This link will direct you to Google Maps which will locate the address. Within the order you will see right below the billing and shipping address a link that says “View Map”. By reviewing the shipping address and making sure that it is a valid postal address should be the first thing you check. Often times a customer will incorrectly spell or miss type their billing or shipping address. Shipping Address is not valid or incorrect format: It may take a little research on your part but it will allow you to resolve any undefined shipping issue much faster. Most of the time the reason for undefined shipping is simple. Incorrectly configured shipping settingsĮach reason is broken out into more detail below.Order/Part dimensions exceed carrier restrictions.No valid shipping options for the order or address.Shipping address is not valid or incorrect format.Undefined Shipping? Below are a few reasons that can impact why your order has undefined shipping.
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